Data protection

In order for us to process your order successfully, we need your first name and surname, your e-mail address, your address and your telephone number. We can use this information to confirm your order, inform you of the current status of your order and deliver the goods you requested. On behalf of, we are committed to protecting the privacy of all our customers. We collect only the necessary and basic customer or user data and the data necessary for doing business and informing customers in accordance with good business practices in order to provide quality service to our customers. Therefore, the use of our services requires the consent of the user to receive e-mails and SMS from us.

The duration of storage and use of the collected data is permanent, except in the case of revocation of consent when all data is deleted. Customers may at any time request access to their personal data as well as the addition, correction, removal or revocation of their consent for further processing of the data by sending such a request to We use the latest organisational, personnel and technical data protection measures against unauthorised access. These include: access to personal data with a password, limited access to confidential data, encrypted transmission of confidential data sent by users by ordering and filling out the application form, etc.

Data can only be accessed and processed by authorised persons. Access to data entered in writing form shall be granted to persons authorised to do so. All employees are responsible for respecting the principles of data protection. The user understands and agrees that the security integrity and privacy of his data cannot be fully guaranteed. We also collect, analyze and process information about the products that our visitors seek and purchase and about the websites they visit.

We use this information to improve the offerings and appearance of our websites, to make them easier for you to use, and to make shopping safer and more convenient. We oblige ourselves not to use the collected data for any other purpose.

When entering payment card information, confidential information is transmitted via public networks in protected (encrypted) form using SSL protocol and PKI system, as it is currently state-of-the-art cryptographic technologies.

The security of data during the purchase is guaranteed by the payment card processor, Banca Intesa ad Belgrade, so the complete collection process is carried out on the bank’s pages. Not one moment payment card information is not available to our system.