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Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

Payment of orders on the territory of the Republic of Serbia is done by delivery, upon receipt of the shipment, and also, by all accepted bank credit or debit cards.

If the delivery is done outside the Republic of Serbia, you can use PayPal as payment option and also, by all accepted bank credit or debit cards.

How long will delivery take?

All received orders for delivery on the territory of the Republic of Serbia are sent on the next working day. Delivery time depends on the courier service and usually is 1 to 2 days. Orders received on the last working day of the week shall be sent on the first following working day.

Orders delivered outside the borders of the Republic of Serbia are sent on the next business day after the payment has been made. Delivery time is usually from 5 to 10 business days.

What are delivery charges?

All orders for delivery in the territory of the Republic of Serbia are sentfree of charge.

Orders for delivery outside the borders of the Republic of Serbia will be charged depending on the destination. Exact ammount is calculated on checkout. For more information on the exact amount please visit PostExpress courier website.

Can I track my order?

After handing over the delivery to the courier service, for each order, the tracking number assigned to that shipment is recorded. Registered users on our site can see the tracking number in the section “My Account -> Orders”

How secure is shopping in the Online Shop? Is my data protected?

All user data is maximally protected and is used exclusively for fast and accurate delivery of ordered items. At the written request of each user, we are obliged to delete all their personal information. We can do this only after 180 days since the last order.
On behalf of Blondy.rs we commit ourselves to protect the privacy of all our customers. We collect only the necessary, basic customer / user data and information necessary for operating and informing the users in accordance with good business practices and in order to provide quality service. We give customers the choice, including the ability to decide whether they want or not to be deleted from the mailing lists used for marketing campaigns. All user / customer data is strictly kept and only available to employees whose information is necessary for doing business. All employees at Blondy.rs (and business partners) are responsible for respecting the privacy principles. More inforamtions on page data protection.

Contact

STUDIO FREE STYLE
Josipa Telarevića 24, Beograd, Rakovica, Serbia

Activity Code: 1419, Manufacture of other wearing apparel and accessories
Identification number: 55344329
Tax number: 100176760

Blondy customer care:

Phone:
+381 64 6496896

E-mail:
info@blondy.rs

Ask Us




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